South Point Pet Hospital

South Point Pet Hospital is a veterinary clinic in Belmont, North Carolina, located at 3 N Main St, Belmont, NC 28012. Google reviews show a 4.8/5 rating across 272 reviews. Recent comments include both positive experiences with compassionate care and concerns about front-desk interactions and billing.

Services

•Routine wellness visits and annual check-ups
•Rabies vaccination
•Senior pet assessments and quality-of-life discussions (as described for a senior dog with pain)
•Surgery (a reviewer describes surgery for a kitten’s partial prolapse)
•Dental cleaning (mentioned in a reviewer’s experience)

Pricing

South Point Pet Hospital does not publish pricing; some reviewers mention higher-than-expected charges for surgery and dental services.

People

Named staff mentioned in reviews include Dr. Sarah Taylor, Dr. Soniya Sinha (D.V.M.), Vicki (front desk), and Gerry (receptionist).

Reviews

Google reviews list a 4.8/5 rating from 272 reviews. Positive themes in recent written feedback include kind handling during appointments, compassionate communication around senior-pet care and end-of-life support, and thoughtful follow-up (such as a condolence card with keepsake prints). Critical themes include reports of poor front-desk communication, concerns about being charged for services a reviewer said were not performed, and disputes involving estimates, discounts, and surgical decision-making.

Reviews for South Point Pet Hospital

Note: Showing the 5 most recent Google reviews out of 272 we track in total. Recent reviews may not be representative of overall sentiment.

Daisy Coover

3 days ago

We had a couple experiences with Vicki at the front that were terrible experiences. She spoke to us poorly when trying to figure out a sensitive, urgent matter in regards to our elderly pet. Had no empathy or sympathy. Told us to think of our animal like it’s our family…. Exactly what we were doing… she spoke poorly about the Vet’s and even made a comment like “she wouldn’t know that” when speaking about a Vet. I emailed the office manager and it’s been a few weeks now with no response….

Alice Malary

1 week ago

Had to take one cat to get his rabies and yearly check-up and the staff were very good with him.....

Mark Maynard

2 weeks ago

We have been going to South Point Pet Hospital for a little over a year. Dr. Sarah Taylor was genuinely very kind and compassionate. She did an assessment of our senior dog a few months ago and prepared us for the inevitable (our pooch had a lot of pain from arteritis). I will also say that the entire staff were very caring (especially Gerry, the receptionist). We recently had to let our furry family member go a few weeks ago and we recently received a card (with our pooch's paw, nose, and ear prints) from the entire staff. I would highly recommend this clinic to anyone.

Gina O

1 month ago

Be aware over charges on your bill. I was charged with services that were not performed. That was the last time I was a customer there.

jessica rojas

1 month ago

1 star. Just learned South Point Pet Hospital is owned by a private equity group that keeps the local name so it doesn’t look corporate. Two experiences explain why that matters. Our 6 month old kitten had a partial prolapse. They scheduled surgery without ever examining her first. As new pet owners we trusted them. The $2,000 surgery failed within hours and they only refunded $600 after we pushed back. She still has the prolapse today. Later they recommended a dental cleaning and told us to wait for their “dental month” discount in February. At checkout, the discounted price was higher than the original estimate. Only got it honored after arguing. Skip the exam, push the expensive option, inflate the “discount.” Feels like a PE playbook, not a vet clinic. Go local instead. Edit: This review is for South Point Pet Hospital and the veterinarian’s name was Soniya Sinha, D.V.M. She performed the surgery on our cat, Delilah.