Banfield Pet Hospital

Banfield Pet Hospital is a small-animal veterinary clinic serving dogs and cats at 305 Commerce Ave, Southern Pines, NC 28387. On Google, it holds a 4.3/5 rating from 291 reviews. Recent feedback includes both long-term positive experiences with a specific veterinarian and concerns about front-desk communication.

Services

•Veterinary care for dogs
•Veterinary care for cats

Pricing

No published pricing information is available for this clinic.

People

Dr. Powers is mentioned in reviews as a veterinarian who has treated cats over a long period of time.

Reviews

Banfield Pet Hospital has a 4.3/5 Google rating based on 291 reviews. Recent comments include praise for Dr. Powers as caring and for staff being friendly and helpful, along with a complaint describing a rude and dismissive interaction at the intake/desk and confusion about appointment availability. One review briefly mentions that new dogs or cats need to be signed up, but the comment is incomplete.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 291 we track in total. Recent reviews may not be representative of overall sentiment.

AJ Diaz

1 month ago

Mark Steele

If you have a new dog or cat you need to sign them up on their

Darrell Young

Dr. Powers is a caring and wonderful doctor who has treated all of cats the last 10 years. The staff and friendly and helpful.

Darian Vidana

Rude in-take/desk clerk for today. Called ahead and asked if I could bring my dog in that was having issues. Lady specified that she had open appointments (which i confirmed online) as we had just been trying to get our dog seen for multiple hours and every emergency vet was at full capacity (8hrs+) She said yes come in we have opening today and we can get him seen after I explained his symptoms. When we showed up she first refused saying she talked to anyone and then told me specifically after she remembered we talked that (I said you shouldn't have left the emergency vet and to go back there). I kept trying to say she told me to come in and refused and even said "i dont care what the website says". So either the website is wrong/broken or the lady just didn't want to do her job. Her whole tone was belittling and rude.